Queen City Social is a small marketing agency specializing in digital, social media, and retail merchandising consulting.
Their Marketing for Humans Strategy is a CUSTOMER EXPERIENCE FOCUSED MARKETING strategy using programs that are designed to develop your overall marketing strategy, create a memorable brand and customer experience, reach and convert ideal customers and clients and position you as a leader in your space.
A transformational approach to improving business flow, outreach, and growth differ from other methods because of the emphasis on meaningful connections.
Katherine is a marketing make-over specialist and her team of specialists will guide and support you with creative strategies and practical tactics.
Some of the services they provide:
Brand Ambassador; Product line and Brand Representation
Perfect for artists, authors, and other creatives! Placement of your artisan creations featured in local boutiques.
Tie your branding together by identifying your brand’s voice and articulating your message across all digital and physical assets.
Copywriting and Press Release Your website, social, and email copy is thoughtfully and correctly written especially for your business.
The Customer Experience begins before the front door or website and ends well after the visit or purchase. Exceptional, memorable visit and ‘talk triggers’ are what leave them singing your praises! Google ‘CX’ to learn more about why Customer Experience should be your top-level priority in 2020.
Messenger Marketing with Facebook & Chatbots
Add a Messenger ‘Chat-Bot’ to offload but ‘humanize’ communications. Monthly plans for hosting and management.
Social Media Set-Up and Management
Find your brand’s voice and speak the online languages that vendors, retailers, and consumers speak. Social Media set-up, refresh and maintenance for all platforms, and learn how to Podcast, Youtube, Snapchat, and *NEW* ‘Facebook Live’ and Instagram’s ‘IGTV’. Add a Messenger ‘Chat-Bot’ to offload but ‘humanize’ communications.
Reputation Management & Damage Control
Build a great reputation with Feedback & Reviews. Repair a damaged reputation from negative reviews on the Internet.
Staff Training and Best Practices
Sales and product training to bring out the best in your team and demonstrate best practices to increase value and volume. Invigorate your staff to enthusiastically engage your visitors and create a memorable experience.
Video and Livestreaming
Perfect for a personal, family, hobby, or interest page or group, or for business purposes.
Virtual Specialists and Assistants
Extra hands virtually as well as event support.
Visual Display and Merchandising
Assessment and redesign of your current layout floorplan with more effective displays, unique vignettes, and supportive makeover techniques elevate your customers’ experience.
White Label Rights/PLR Management
Utilize ‘white label’ private label rights content as part of your easy-to-do social media strategy.
Katherine Lent, Social Media Marketing Manager
Certified in Social Media Management
• Apple.com, Apple Product Professional
Certificate Practical Aspects of Interior Design I, II, III
SUNY Old Westbury, New York, Certificate Floral Design & Horticulture
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